How we get paid
You never pay us. Panel firms do.
When we introduce someone to a firm on our panel and that firm takes them on, the firm pays us a fixed fee. The fee is paid by the firm, not deducted from anything you receive. Panel firms agree not to pass it on to you.
The fee is fixed. No firm can pay us more to be recommended, and we earn the same whether a claim is large or small. So we have no reason to talk anything up, and no reason to steer you anywhere.
What the firms charge you
The law firms on our panel act no win, no fee for this type of claim. Every firm sets out its own costs in writing, including any expenses you could still owe, before you agree to anything. Read that document before you sign it, with any firm, including one we introduce.
"What percentage or amount will you charge if the claim succeeds?"
"If the claim does not succeed, will I owe anything at all, including report fees or other expenses?"
"Can you give me the costs agreement in writing before I decide?"
A good firm answers all three without hesitating.
Common questions
Do I have to use a firm ClaimsGuide suggests?
No. You can take what you learn here to any firm, or to the free services we list, and nothing changes for you.
Will you tell me whether I have a claim?
No. We explain which systems exist and how they fit together. Whether you have a claim is an assessment for licensed professionals.
Where are your ownership details?
Ownership and related party details are set out in our Terms.
Enquiries open soon. When they do, the contact page is where to reach us: we'll explain which doors exist for your situation and, if you want, introduce you to a firm on our panel.
We try twice, then we stop. There is no third call and no marketing list.